DELIVERY & RETURNS
The shipment of products is done on a regular basis 48 hours maximum after your order.
In general, delivery orders are delivered within 5 to 7 working days (Monday to Friday) .
To track your order, your tracking number is available by clicking on the link "view my order" you will find this link in our order confirmation or shipping confirmation emails.
Note: the tracking is displayed approximately 4 days after sending.
At the end of your order you will receive a first confirmation e-mail then a second indicating the dispatch of your order.
Please watch the follow-up of your order, it sometimes happens that your order is pending at the post office, however the delivery notice may not be present in your mailbox.
Good to know: the post office keeps your package for 15 days, after which it is returned to the sender, you will then be asked for compensation in order to re-ship your order.
When ordering you have a two hour deadline to cancel your order, via our contact form in the section, once this period has passed, a refund can only take place from the complete reception of your order on our premises.
This site cannot be held responsible if the delivery address is incomplete or incorrect.